Reviews

At Desoto Air, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 160 Reviews

Glenda Alexander
02/22/2021
Located in Horn Lake
02/22/2021
Located in Horn Lake
Had a hot water tank go our in middle of bad weather. These people were the greatest people I have ever had to deal with. The cost was way more than I expected cause my house is so old. I got a tankless hot water tank but they worked with me so much. Ran into more trouble boy they fixed for no charge. These people are amazing. All was so nice even offered to sweep and mop my floor. I will use them again for sure and would HIGHLY recommend them to anyone. God sent me great people. I thank them so much
Service: Plumbing

Kenneth Barnes
10/26/2020
10/26/2020
I could not have been more pleased. They were honest, they didn't try to make repairs that I didn't need. The technician explained everything so I could understand. I was very happy and I would recommend them to my family and friends. I could tell that they were not money hungry

Kenneth Barnes
10/22/2020
Located in Southaven
10/22/2020
Located in Southaven
If your goal is to provide high quality and service, then your service rep certainly met those goals. I could not have been more pleased. If I had to rate Jon on a scale of 1 to 10, with 10 being the best, I would have to rate him at least a 15, I would not hesitate to call him again, nor would I hesitate to recommend him to my friends and family. Thank you for a pleasant experience.
Service: Preventive Maintenance

Tony Basham
10/13/2020
Located in Holly Springs
10/13/2020
Located in Holly Springs
Heat pump was freezing up. We live out in the country. We called DeSoto Air at 9 am and Jon showed up before noon. He found a leaking valve core and replaced it and serviced it up with freon. System is cooling great again, will definitely call them for all of our AC needs. Great service, response time and service.
Service: System Repair

Brittney Sesti
08/24/2020
08/24/2020
Great Company!
My husband and I contacted Desoto Air, based on a neighbor’s recommendation. Jon arrived promptly in a marked company vehicle and displayed respectful mannerisms throughout the appointment. He listened to our concerns, analyzed our system set up (2 attics), found the issue & fixed it quickly. Unrelated to our initial issue, Jon also took extra time ensuring we were comfortable with routine maintenance procedures for our home’s units. In fact, he even demonstrated best practices, rather than just “telling us” – which is great for kinesthetic & visual learners. Jon is a man of integrity! Due to such a positive experience, my husband and I have officially become permanent customers of Desoto Air!

Brittney Sesti
08/24/2020
Located in Olive Branch
08/24/2020
Located in Olive Branch
Great Company!
My husband and I contacted Desoto Air, based on a neighbor’s recommendation. Jon arrived promptly in a marked company vehicle and displayed respectful mannerisms throughout the appointment. He listened to our concerns, analyzed our system set up (2 attics), found the issue & fixed it quickly. Unrelated to our initial issue, Jon also took extra time ensuring we were comfortable with routine maintenance procedures for our home’s units. In fact, he even demonstrated best practices, rather than just “telling us” – which is great for kinesthetic & visual learners. Jon is a man of integrity! Due to such a positive experience, my husband and I have officially become permanent customers of Desoto Air!
Service: System Repair

Anita Turner
08/01/2020
Located in Olive Branch
08/01/2020
Located in Olive Branch
I can’t thank you enough for the support for my niece, brother in law, and family during their time of struggle. You are a great example of what we all should live by. Without question you provided so much for a family you don’t even know and that’s the most beautiful thing in the world. Thank you for giving to them. Anita Tignor Turner Kathy Culver Rebecca Culver and George Turner
Service: System Repair
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