Reviews

I called regarding my heater not working. Patrick arrived and before he worked on my heat issue, he warned me of an unknown to me water heater issue. He has a very good eye. Thank goodness he did because he probably helped me from destroying my house from water damage with a rusted out water heater. Within a few hours, I had a new water heater with a warranty and my heat works. I will use this company in the future for sure. I read reviews before calling any company and their reviews definitely are true. This is a great company and I highly recommend them. The crew was courteous and "human". In the past, I have called those "happy people" but never again after this experience today.

Do not look further, you will not be disappointed if you require fast, friendly, and efficient service.

I had some gas leaks that needed to be fixed. I called after hours and spoke with Justin. He had Billy out to my home the next day. I could not have asked for better, friendly or professional service. The experience with Desoto Air was great. Every step was explained to me and Billy went above and beyond what I could have asked for. Amazing customer service.

I would give 10 stars if I could. Wonderful service. Billy was very professional and explained everything so I completely understood. I will one call Desoto Air for any needs.

Great communication and fast service. They were knowledgeable about what was wrong with my hot water heater and prompt about fixing it.

Just to let you know that I just had our house repiped because leaks in the slab. Billy and his crew did a wonderful job and got everything done in timely manner. Billy was on top of the whole project. He kept us informed of his next move so we new what to expect. Justin the owner was also very professional and told me to call him with any concerns we had. He was very helpful with the Insurance claim process. I would recommend Justin and his team to anyone out there that needs repairs with Air and Plumbing. Thanks again Ron Bourgoin

Just to let you know that I just had our house repiped because leaks in the slab. Billy and his crew did a wonderful job and got everything done in short time. Billy was on top of the whole project. He kept us informed of his next move so we new what to expect. Justin the owner was also very professional and told me to call him with any concerns we had. He was very helpful with the Insurance claim process. I would recommend Justin and his team to anyone out there that needs repairs with air and water. Thanks again Ron Bourgoin

Just to let you know that I just had our house repiped because leaks in the slab. Billy and his crew did a wonderful job and got everything done in short time. Billy was on top of the whole project. He kept us informed of his next move so we new what to expect. Justin the owner was also very professional and told me to call him with any concerns we had. He was very helpful with the Insurance claim process. I would recommend Justin and his team to anyone out there that needs repairs with air and water. Thanks again Ron Bourgoin

Super GREAT customer service from the entire team at Desoto Air, I had to have them come out more than once because of the VA requirements for refinancing, no extra charge and they completed the job immediately, no questions asked and extremely professional! Desoto Air is my new heat and air company, and I'll refer all of my family members to them!

Great customer service! We had an issue with our heating this morning and they were very fast to respond and was able to fix the problem in no time! We will definitely be using them for any future needs!

My Heartfelt Thanks goes out to Zachary Holcomb for repairing my heater. He arrived within minutes after I called. I Highly Recommend this Company and will call them for all my future ac/heat repairs. Good Christian man and may God Bless him and business.

Knowledgeable, professional, punctual and polite… Austin communicated to me the cost before the job was done. The crew did a good job cleaning up afterwards.

Recently had a new AC system put in my home. The guys at Desoto Air were on time, friendly, and professional. The sales experience was honest, fair and open. Glad to now be a customer - I wouldnt recommend any other shop. Thanks you Desoto Air!

Patrick came out to fix my AC he was courteous nice and professional. Couple days after he checked in with us to make sure everything was working well and anything else we needed. Highly recommend

AC unit fan stopped running and reached out to Desoto Air. Unsure what I was getting as I've not lived in Mississippi long to have connections, I was pleased to meet Jon who listened and got right on addressing the issue. He took the time to explain my unit and diagnose the issue. He was professional the whole time and quality was top notch. You will not be disappointed choosing Desoto Air as your preferred AC vendor.

Great service

Installed a new Trane AC Heat System today and couldn't be happier. I will sign up for their Maintenance Contact! Great Work!

These guys are hands down the best hvac company in desoto county.

Justin, and his team at DeSoto Air, are the ones that you want to call if you are having AC or heating issues. They are professional, courteous and they did a great job.

It’s pretty simple: if you like fast service and reasonable prices, hire Justin and Desoto Air! I’ve never worked with a vendor like these guys. Truly a class act! Don’t waste your time shopping around to save a dollar - go with FIRST CLASS service at Desoto Air. When the occasional maintenance job needs to be done (because it will, no matter who you choose), you’ll be glad you went with the best.

Extremely professional from start to finish. Every employee was very nice and knowledgeable. Patrick was great! I will continue to use Desoto Air for all my HVAC needs. I will definitely recommend them to everyone.

I have only good experiences with DeSoto Air. From my initial contact through the sale, installation, maintenance visits and today a repair. There are VERY FEW businesses that give the great service that I have always received from them. I'm so glad I have the peace of mind knowing I can call them and they will take care of my issue quickly and be glad to answer any questions or explain any repair.

Professional and courteous. My AC went out on a 90+ degree Sunday and they fit me in and got me all fixed up. I can’t recommend them highly enough!