Reviews

This group is the best all around!!! The only company I trust to do work on at my house.. Highly recommend them..

I have known Desoto Air for many years. They did a fixture replacement in my shower years ago. When it came time to replace an aged HVAC system, their quote was not only the most reasonable but included a better warranty than their competitors. They answered all my questions and when I asked for suggestions and recommendations based on my home's age and unique set up, their suggestions made sense. They also helped with securing special 0% financing, which made the installation possible. The installers were skilled and had the new system installed and solved a couple of issues quickly. If you suffer from allergies, be sure to inquire about having a thicker filter box installed. I originally had a 1" filter in the old system. The new system has a 4" filter so I can use higher MERV filters and it won't choke up the air flow and over work the system. The new set up will keep my air cleaner and the power usage lower. If you are considering a new HVAC, be sure to have Desoto Air give you an estimate. I expect you will quickly discover what I did. When you hire good people who do good work, you won't have any remorse.

Our unit mysteriously shut off, and we called for a technician to come take a look. They sent Eli out within an hour or so of us calling, and he quickly located the problem, fixed it, and showed me a tip to prevent the problem in the future. So grateful for a quick response! Definitely recommend this company.

We have used Desoto Heating and Plumbing several times, and they have consistently gone above and beyond! They are incredibly accommodating, communicate exceptionally well, and are always quick to respond and assess the situation. Patrick, specifically, is highly responsive, efficient with scheduling, and always such a kind person to work with. His communication and willingness to help make an otherwise stressful situation so much easier! When we needed leak detection, they recommended an outstanding company and maintained excellent communication throughout the process to coordinate the necessary repairs afterward. Beyond their hard work and quality service, what truly sets them apart is their kindness. They took the time to make our kiddos feel special by letting them see their truck and even sharing a few plumbing treasures with them! It’s the little things like this that speak volumes about the people behind a business. We are so grateful to have a plumbing company we can consistently count on and would recommend them wholeheartedly!

I’m glad I called Desoto Air out to look at the AC . Patrick and Branden arrived and looked at the Ac . It’s a really old unit . I thought they were going to try and sell me a unit , but they did not . They found out that the motor was bad . Patrick went over pricing with me and gave me a few options . They don’t pressure me at all , fixed the unit and got me going . I would call them back anytime. Thanks Patrick & Brandon

They very professional.

Service technician arrived after hours & got us back up & running! We were sitting in 94 degrees so after hours was obviously much needed! Very professional & friendly. Would highly recommend. Will be using this company going forward.

I called and Danny was sent out. After troubleshooting, he was able to diagnose and repair. Extremely friendly and respectful and explained things where I could understand.

Excellent Customer Service & A1 Professionalism when it comes to providing services to their customers! 5 Star Quality from Luke & Joey

Awesome service!!!!!! Please call! Helped us, they will work with you. Call them everyone. Super kind and friendly ! Ms. Armstrong

We had Danny from Desoto Air & Plumbing come out Tuesday, a few hours after I called in my request for help. He was able to identify our issue and gave us cool air in less than an hour. The price was reasonable, in spite of the higher cost of the refrigerant. I will continue using them for any future needs! K.

I have used Desoto Air & Plumbing for my AC and plumbing needs since moving to the area several years ago, and I have never been disappointed. The technicians have always been pleasant to work with, on time, and professional, and I have consistently felt that their estimates were fair. Recently, our AC system, which was approaching 18 years old, finally decided to “retire.” The Desoto Air & Plumbing team came out quickly, diagnosed the problem, and gave us several options for resolving the issue. At no point did we feel pressured toward one particular solution. After considering our options, we ultimately decided to replace the system. They were able to replace the entire system the very next day. Once again, the team was on time, professional, and took the time to answer all of our questions throughout the installation. The entire process was about as smooth as you could hope for. Desoto Air & Plumbing may not always be the cheapest option when it comes to plumbing or HVAC work, but I can say from personal experience that I have always felt their prices were fair considering the quality of their work, the products they use, and the warranty they stand behind. For me, the quality of their work, responsiveness, and professionalism—from the office staff to the technicians—has consistently been worth the cost. I would have no hesitation recommending Desoto Air & Plumbing to anyone looking for a reliable HVAC or plumbing company. (Also my dog and cat seem to like them so bonus points for that.)

Desoto Air and Plumbing came to my rescue when my water heater stopped working on a weekend. They replaced my water heater in a timely manner and the crew that came to my house couldn't have been nicer! They removed my old water heater and cleaned up behind themselves. I couldn't be happier!

We had a mini-split in our home office which was leaking condensate inside the office. Eli came out on short notice and troubleshot the issue, resolved it on the spot. What a refreshing experience. He was topnotch and watched the mini-split after he conducted some minor clearing, ensured it was working satisfactorily. Hats off to Eli...thanks!

Dude was the best showed me a thing or two and I appreciate that.

Patrick, was very good and knows his job! He knows how to talk and communicate with people I have chosen him to take care of future service calls Mike Perrett

Patrick is a great guy and he is very helpful customer service is most definitely his number 1 concern. Looking forward to doing business with him if we have any issues. Thanks Patrick

These guys are great. Levi, Stevie, Braden,Alaina, JR. Worked really hard to get me air . Thanks

DA&P quickly helped us out when we were in need. Outstanding service! Shout out to Braden,Steven, and John for making quick work of it!

We noticed a gas leak under our stove. The City of Olive Branch recommended this company. Patrick was efficient, professional & answered every question. He explained and took time to tell us what maintenance needs to done to our home on a yearly basis. I highly recommend this company.

They were very nice and did a great job

We needed an emergency valve repair. I called and tried to get someone out early evening. I received a call back from Patrick. He let me know it may take a while. I understood why the delay as we were having severe weather. Soon after he was at my door. I explained the situation and within 40 min. he had the repair completed. He was very neat and professional. I will be calling DeSoto Air and Plumbing for all my plumbing needs. Very pleased with the service.

Patrick Smitherman did a wonderful job today trying to fix our unit. Such a nice guy and very thoughtful in the repair process. Definitely recommend.

Super fast and friendly service.

Installers were very friendly and took time to explain what I needed to do.