Reviews

We had a pinpoint leak in our wall. We’ve been in our house for a 20+ years. We contacted Desoto Air & Heat. Desoto Air & Leak located the leak and resolved it quickly. Their team was very friendly and professional. They communicated with us throughout the process. I’ve used other plumbers over the years but we will use Desoto & Air for any future plumbing concerns.

Top notch company! Do business with them!!

Great customer service, always willing to go above and beyond to help their customers! Would recommend 100%, great company and great people working here!

Very professional. Patrick came out and located and fixed a leaking pipe coming from the hot water heater. I would recommend Desoto Air & Plumbing.

Professional and friendly. The guys work quickly and efficiently. Danny was a joy to work with!

DeSoto Air is fast and efficient! They have replaced my dated HVAC unit with an AMAZING Trane unit and also replaced my old water heater with a tankless! Best customer service around

2nd time using this company and I love the job they did. TY very much Justin. Stevie and Brad as our installers were great.

Stevie and Brad did a wonderful service putting in our units. Got it done in one day. Very good clean up as well. This is the 2nd time using this company and I will do it again if a need happens.

Simple and sweet ~ they may not have the lowest price on cheap whole systems, but they have the best brands and best team with next day install along with great warranties and service. You get what you pay for when it comes to this purchase, if you are investing into your property and care about the long term then these are your guys, if you want cheap and 'iffy then I'd look elsewhere. Shout-out to my install guys ~ Stevie and Brad!

Highly recommend this company! Very honest, knowledgeable and patient. Patrick and crew were fantastic!

Highly recommend this company! Very honest, knowledgeable and patient. Shoutout to Patrick; he takes the time to answer all questions and you can immediately tell that he’s very service-oriented. Will definitely use them in the future. Cheers!

Technician came when they said they would. Work was completed timely. I would call them again.

Pat was amazing he knew what to do and at the same time meet my needs. Yall have my business for life

Desoto air and plumbing has been fantastic to work with. We have utilized them two separate times in the past 3 months (furnace and plumbing). Both times they were very responsive, timely, and performed quality work.

Very professional and efficient. Have used these guys several times for hvac gas line and busted pipes and they always come through. Highly recommend!

I am writing to express my sincere gratitude for the outstanding service we received from Desoto Air, particularly from Patrick Smitherman. During the recent "snowcalypse" of 2024, when our home faced a critical situation with a burst pipe in the attic, Desoto Air swiftly came to our rescue. Patrick Smitherman, in particular, played a pivotal role in ensuring that we had water again in no time. Their prompt response and efficient repair work were truly commendable. In less than an hour, Patrick and the Desoto Air team were on-site, addressing the issue with expertise and professionalism. Their dedication to providing timely and effective solutions made a significant difference for us during a challenging situation. We want to extend our heartfelt thanks to Desoto Air and Patrick Smitherman for going above and beyond to assist us when we needed it most. Your commitment to exceptional service has not gone unnoticed, and we are genuinely appreciative.

Competitive pricing, prompt arrival,professional service tech Jon was very respectful of me and my property. My Hot water heater was replaced within 24 hours. I highly recommend them.

Amazing customer service and expertise. They were able to fix our system very fast (in under 10 min) and saved us tons of money. Thank you so much and we will use you again!

This is a must use company. They are friendly, efficient, cost effective and meet their time lines. Thank you Danny for working with us and making sure our unit was up and running right away!!

Terrific service and prices! Will use for all future HVAC issues. Better than larger and better known companies in the Memphis area.

Patrick was incredibly fast and amazing. This was a super fast turnaround time and he was nice and friendly!

I will call DeSoto Air and Plumbing with any future needs. Brad and Tanner did an awesome job!! They were courteous and were finished in a quick, timely manner. They even went above and beyond! Im very thankful. Thanks guys and thanks DeSoto Air and Plumbing!

Top shelf. Fast service, fast turn around during Thanksgiving week. A+

Partick came by to check out my heater was very professional well mannered got my heat going very quick couldn't be more happier I would highly recommend

Patrick is awesome! Came out the same day we called and fixed our heat for us. Very nice and professional! We will definitely be calling again if we need anything else!!