Reviews
At Desoto Air & Plumbing LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 703 Reviews

Cody Murphy
06/08/2026
Located in Southhaven
06/08/2026
Located in Southhaven
We purchased a full central HVAC system from this company several years ago and have had a great experience ever since. Any time we’ve had an issue, they’ve been quick to respond and always on top of getting it resolved.
They are consistently punctual, knowledgeable, and very professional in how they handle everything. What stands out most is that they’re genuinely focused on fixing the problem, not just trying to make a sale or run up the bill. Their pricing has always been reasonable, and they take the time to explain what’s going on without any pressure or upselling.
Overall, it’s been a reliable and stress free experience working with them. I’d definitely recommend them to anyone looking for honest, dependable HVAC service.

D P
06/05/2026
Located in Southhaven
06/05/2026
Located in Southhaven
Highly recommend Desoto Air.
We started having AC issues this spring and shopped around between a few companies. We picked Desoto Air because they offered a fair price, good customer service, and never pressured us to make a decision.
We worked with Patrick and he did a great job of explaining our options and working within our budget. We decided to replace both of our units and he offered a competitive price along with a great warranty.
The crew was at our house the next morning to perform the work. They brought coverings for our floors and we very professional.
I would recommend Desoto Air to anyone shopping around and if you have a make a decision quickly, as is often the case with A/C and plumbing problems, know they will treat you fairly.

Michael Verucchi
06/05/2026
Located in Southhaven
06/05/2026
Located in Southhaven
Had a great experience with Eli. He quickly found the issue and provided several options to consider. I was impressed with the professionalism that started with the initial phone call. They made it easy to communicate and schedule an appointment. Kudos to DeSoto Air!

Lisa Johnson
06/04/2026
Located in Southhaven
06/04/2026
Located in Southhaven
I had an outstanding experience with this plumbing company from start to finish. The call‑center representative was incredibly friendly, patient, and helpful — she got everything scheduled quickly and made a stressful morning feel a lot easier.
I called at 6:30 AM about a leaking pipe, and by 9:30 two technicians were at my door. The techs were professional, knowledgeable, and had the issue fixed fast. The pricing was fair and affordable, which I really appreciated.
Later that day, I noticed a little more water and called back just to be safe. They didn’t hesitate — they sent someone out the same day to double‑check everything. It turned out to be just residual water, but their willingness to return so promptly shows how much they value their customers.
Great technicians, great customer service, friendly people, prompt response, and fair pricing. They’ve earned a customer for life.

Melvin Robinson
06/03/2026
Located in Southhaven
06/03/2026
Located in Southhaven
Mr. Danny called me right before he pulled to inform me he was on the way. Upon arrival he went straight to the unit check the capacitor and removed and replaced it. My unit is up and running all within 5 mins. I’d highly recommend this company and Mr. Danny’s professionalism.

Stacey Oness
06/03/2026
Located in Southhaven
06/03/2026
Located in Southhaven
Our AC went out and we called a company who canceled 5 minutes before the end of our 4 hour appointment window. Their next available was in 4 days. We called DeSoto, they not only sent a technician right then ( who arrived within 30 minutes), they fixed our unit and were finished under an hour. They are now our only HV/AC and plumbing service for all our needs. Thank you Patrick who serviced our AC today.

Justin Click
06/02/2026
Located in Southhaven
06/02/2026
Located in Southhaven
We had Patrick come out to assess our AC system, and we were thoroughly impressed. Patrick was not only professional but also incredibly knowledgeable. He explained exactly why our system was underperforming and gave us a clear picture of the necessary repairs to restore it to peak performance. We now feel confident about our next steps, thanks to Patrick’s expertise and clear communication.
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