Reviews
At Desoto Air & Plumbing LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 743 Reviews

Stephen Bowman
07/14/2026
Located in Southhaven
07/14/2026
Located in Southhaven
I have needed help with my water heater and my air conditioner in the last month. I called Desoto Air and Plumbing for the water heater problem {gas valve} and they had fixed up the same day. The capacitor in my big a/c unit fried, I called Desoto Air, and once again they have me up and running within 2 hours. Timely service, quickly done by their technician Branden, has left me a satisfied customer. Call Desoto Air and Plunbing for your needed repairs!

Alton Wade Jr
07/10/2026
Located in Southhaven
07/10/2026
Located in Southhaven
We had a water leak caused by the sealant around a roof pipe wearing out, and Luke from Desoto Air & Plumbing did an outstanding job. He quickly identified the source of the leak, explained the issue clearly, and repaired it with quality workmanship.
Not long after he finished, we got a good rain, and the repair held up perfectly—no more leaks! It was a huge relief.
Luke was professional, knowledgeable, punctual, and genuinely cared about making sure the job was done right. We really appreciated his honesty and attention to detail. If you need plumbing, heating, AC, HVAC, or leak repairs, I highly recommend asking for Luke at Desoto Air & Plumbing. Excellent service from start to finish!

Renata Walton
07/09/2026
Located in Southhaven
07/09/2026
Located in Southhaven
Danny did a great job! He arrived on time, quickly diagnosed the issue, and fixed my AC unit. He was professional, knowledgeable, and courteous throughout the entire service. I will definitely use him again and highly recommend him to anyone needing HVAC repairs.

Teresa Fortune
07/03/2026
Located in Southhaven
07/03/2026
Located in Southhaven
My A/C suddenly stopped working when we were getting severe hot weather !! It was 10 pm Thursday nite when I noticed it had stopped and I called Desoto Air & Plumbing. (24/7) They were very professional even at the late hour!
I was panicking! I made an appt for the next day between 12-2 pm. The two Patrick’s arrived early within minutes past noon. They were very professional explaining what they were doing and why. Being the responsible female I appreciated that!
Within minutes they successfully had it blowing cool air again!!
I was so relieved!!
I will keep their number and highly recommend them!!
Thank you guys! Y’all were great!!
Teresa

Herman Grimes
07/01/2026
Located in Olive Branch
07/01/2026
Located in Olive Branch
I had my system installed nine years ago. They were very professional. During installation Ive had two issues since then, but they came out and repaired it without cost, they standby their guarantees and are thorough while checking the system
Service: System Repair

1SG RET Haywood Nixon
06/29/2026
Located in Southhaven
06/29/2026
Located in Southhaven
I would like to share my experience of how Professional and competent Patrick was when coming out and getting us up and running with our HVAC issues. He went above to give me information on how to fix small things to where I wouldn’t have to call a technician. So thank Desoto Air and plumbing and especially Patrick

Amanda P
06/29/2026
Located in Southhaven
06/29/2026
Located in Southhaven
Our upstairs AC unit was damaged by being intentionally badly serviced by another HVAC company. We were told it would probably need replacing, but wanted a second opinion after being so badly burned prior.
Desoto Air's tech, Danny came out the same afternoon we called and confirmed that we needed a new unit. However, he was the first of the 3 companies that actually went upstairs immediately to check the entire unit, not just the outside portion. He was careful and thorough in his inspection and answered questions and explained what he was doing.
He gave us a ballpark estimate and installation day, but said they would give send over a firm price and day that afternoon, which they did.
The crew (Braden, Alaina, Stevie and Eli) arrived promptly, spread out drop cloths though the house and worked carefully. They were pleasant and professional, cleaned up after their installation, and cheerfully put the old unit on a trailer as requested.
We are enjoying cool air upstairs now and glad it was such a good experience!

Abhi Bhatt
06/27/2026
Located in Southhaven
06/27/2026
Located in Southhaven
I had a slab leak where water was flowing out of the slab from one of the bedrooms. I called Desoto Air and Plumbing. April is the front desk person I talk to. She is the BEST. She is very professional, customer oriented and tech savvy. Luke who came and identified the issue and suggested the alternative way to solve the issue was great. All of their employees are hard working. Justin should be proud of his employees. HIGH FIVE TO APRIL AND LUKE. I would not call any other company. Desoto Air and Plumbing is your go to company. They understand customer service and when you have disasters.

Andrea Suggs
06/27/2026
Located in Southhaven
06/27/2026
Located in Southhaven
Quick, efficient, professional. They installed a new tankless water heater same day. Patrick and his team very thorough. Price was reasonable, offered financing. Also, Patrick came out the next day (Saturday) to address an unrelated plumbing issue. They have a lifetime customer.
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